Ring Pro Light Not Spinning

Support eventually said my ring pro was defective and to order a replacement.

Ring pro light not spinning.

If the light still doesn t start spinning when you push the orange button try performing a hard reset. Ring doorbell 2 setup fails solid white light no spinner very odd but removing the battery and re inserting it fixed the issue. Ring doorbell pro will not go into setup mode. Use the ring app to follow the instructions.

Called support they said it was a voltage issue. Everything is okay then turn off your router and the device and wait for a few minutes and then restart both of them. Your ring pro requires a power source that supplies a minimum of 16 volts ac. After releasing it the light on the front will flash a few times indicating that your ring doorbell is restarting.

Especially odd because earlier i charged the battery overnight and re inserted in the morning and this did not work. If your ring video doorbell pro isn t receiving sufficient power it may not function reliably or experience poor video or audio quality. However ring says that it s rare that ring video doorbell pro will go offline due to low power. When the left side of the ring is flashing white this indicates that there s an issue with your internet connection.

In fact the ring is half lit and then the final 3 4 of the ring just feebly blinks on and off. Ring is spinning white. It is possible that the device would not have been. For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv.

Doorbell would only return to a pulsating ring rather than spinning setup ring so called support. To perform a hard reset hold down the orange button for 20 seconds. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. Your ring doorbell is still blinking white then it might be the power issue.

Reset your router by unplugging it for a few then plug it back in. Follow this simple. It may take a minute to fully complete this process. We did all the things which mostly consisted of me taking pictures of my doorbell and chime transformer wiring setup testing normal doorbell functionality.

If the ring is spinning white this means that your doorbell is currently in setup mode.