Next morning i check and no power to the doorbell.
Ring doorbell pro voltage dropping.
Ring pro works fine for a couple of events and then stops working your ring pro requires a power source that supplies a minimum of 16 volts ac.
My voltage dropped to 3898 yesterday and then briefly jumped to 4005.
Video doorbell pro voltage dropping.
If you can confirm suitable input voltage using a multi meter at the ring pro 16vac with the probes on the terminal screws then push for replacement because it s only going to get worse.
If the voltage is below that number device functionality will be impaired.
I think using the bypass on the pro power kit v2 helped.
This article will tell you how to connect a ring doorbell directly to a low voltage 8 24v ac transformer.
For further insight on proper voltage in any specific environment we recommend contacting our support team.
The voltage reading in device health corresponds to the level of charge.
I wish i knew why this cycle occurs.
The doorbell pro stayed on.
Dc is not supported.
Called electrican and he comes out unscrews the doorbe.
Hello i am hoping someone can help me with a problem i am having with my ring doorbell pro.
The ring video doorbell can only be connected to an ac transformer.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
I have to go out and reset it and then miraculously the voltage is back to over 4040 mv.
I m happy to report the doorbell hasn t missed a beat.
The voltage seems to consistently drop to somewhere between the very high 3890 s or low 3900 s then auto bump back up to somewhere in the 4 000mv range sometimes up to almost 4100mv.
And then the process starts all over and the product fails again.
It s down to 3995 today.
For ring pro to function correctly the voltage needs to be at least 3 700mv.
Even after all this time effort and expense the voltage drops consistently every day and then the doorbell pro goes offline every few days.
Some important facts for people planning on using this optional alternate configuration for their ring video doorbell.
I can only think that the resistor in series with the ring is to produce a voltage drop.
Thankfully i have the chime pro since my existing doorbell is now bypassed.
Applies to both ring video and ring video doorbell 2 states that you must splice in a 25 ohm 50 watt series resistor.
Recently installed by an electrican was setup and working fine around 9 at night door bell dies.