I attempt setup but the wifi network will not show up.
Ring doorbell light wont stop spinning.
I ve tried re starting wifi but it s still not spinning after scanning barcode.
Button won t stop spinning white no matter what i do.
As soon as your ring product has been set up in the ring app it will stop broadcasting this wifi network and stay connected to your home network.
You can look this over in our ring help center article here.
How do i know my video doorbell pro cam is in setup mode.
Due to the covid 19 crisis shipping carriers are seeing an increase in volume and your order may take an additional 24 48 hours to process.
For updated information see our response to covid 19.
The light on the video doorbell pro isn t lighting up.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
I tried reinstalling and hard resetting the ring it goes back to the spinning white circle.
I installed my new ring pro and the pro power kit to the chime.
Ever since then all i can get out of the device is a rapidly spinning white circle around the front button.
Click here to visit our contact us page for more options.
It did go completely flat and it is more fully charged.
My doorbell is fully charged however when i press the orange light it does not spin.
It may take a minute to fully complete this process.
After releasing it the light on the front will flash a few times indicating that your ring doorbell is restarting.
Ring doorbell fails on wifi connect spinning light hey mrc242 you may need to check on the ports and protocols of your router to make sure that it allows a ring device to be set up on it.
I ve gone through the set up process several times.
Immediately the ring begins to spin that white circle.
Won t stop spinning white i have the ring 2 pro hard wired installed and connection gets hung up.
You ll know your video doorbell pro is in setup mode when the light is spinning.
Can somebody please help.
A flashing white led on the front of the pro after attempting the wifi connection step is either an update being performed or setup failure.
Ring light doesn t spin but keeps flashing good question bananekrumm.
Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt.
Since then i have replaced my transformer doorbell chime to a compatible one listed on their site and even replaced the ring pro with another one and i m still getting the same.
Then put the ring video doorbell in setup mode again by firmly pressing and then releasing the orange button on the back.