Ring Doorbell Battery Charged But Not Working

The trickle charge the ring video doorbell gets from being hardwired is solely used to charge the battery.

Ring doorbell battery charged but not working.

This has been going on for 2 months so it isn t a matter of cycles or resetting i have even uninstalled and reinstalled and same issue. I bought a solar charger for then ring 2 video doorbell and it is not charging the battery. If your ring device is not keeping charged while hardwired then more than likely this is due to other environmental factors such as the outside temperature or too many motion events triggering the device. Your ring pro requires a power source that supplies a minimum of 16 volts ac.

To check the voltage of your ring pro open the ring app select your ring pro and tap device health. I do not have a hardwired doorbell so three months ago i installed a power supply output of ac 18v 500ma and i am still experiencing the same problem. My 2nd ring doorbell stays offline because it thinks the battery isn t charged i still get motion alerts and the battery is fully charged i have three batteries and all work in my other doorbell. Remove the security screws on the base of the doorbell and lift the doorbell up and away from the mounting bracket.

The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not. When connected to existing doorbell wires with a power supply of 8 24vac the voltage will provide a charge to your video doorbell battery. Your ring video doorbell will take around five to 10 hours to fully charge. The micro usb cable can be plugged into any usb power source such as a computer.

Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Night vision doesn t work. Google solar panel does not work for ring 2 and the number of people that indicate this. Ring pro works fine for a couple of events and then stops working.

Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. The hardwired ring doorbell could not be charging due to 1 faulty device 2 no connection to wifi or 3 the voltage that would be getting from the transformer is not ideal. The remaining battery charge keeps decreaeing every day. Not ringing your existing internal doorbell correctly.

To recharge your ring doorbell. So to know the cause of ring doorbell not charging and start the troubleshooting process you must go through a quick test. If you do have an existing bell you ll need to check that your pro power kit is properly installed. I bought a ring video doorbell just a little over a year ago and i too have experienced battery drainage necessitating frequent battery charging.

If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.